You own all of it. Including the ability to replace us.
A platform this central to a business cannot sit inside a vendor's account, repository or licence. Every commitment below is written to be verifiable on day one, not promised at the end.
Committed to VOYA's own repository from the first commit. No escrow arrangement, because nothing is withheld.
All IP created under this engagement transfers to VOYA. No shared components licensed back to us.
Provisioned in VOYA's own AWS account in me-central-1. We hold delegated access that VOYA can revoke.
Traveller data is never copied to vendor systems, never used for our other clients, never used to train third-party models.
No lock-in, specifically
Hireable skills in the UAE market. No proprietary framework only we can maintain.
Every external dependency is isolated, so replacing one is a configuration change and a test run.
Delivery
Design system, architecture, environments, CI/CD, auth. RTL and theming built in from the first component.
AI orchestration, tool calling, structured itineraries, checklists, memory, onboarding, notifications.
Cultural and religious guidance, Arabic, offline mode, demand capture on coming-soon categories, closed beta in the UAE.
Adapter layer, search and ranking, cart, payment saga, first live partners, refunds.
Loyalty ledger, reviews, trust and safety, booking management, admin console, analytics.
Load testing, security review, documentation, operations training, transition.
If VOYA chooses to take the platform in-house or move to another partner at any point, the repository, infrastructure and documentation are already in VOYA's hands. There is no data extraction project, no licence negotiation, and no proprietary layer to unpick. The transition is granting a new team access to what VOYA already owns.